Returns & Refunds

30-day return window

You may request a return within 30 days after your order is delivered. To be eligible, an item must generally be unused, unworn, in the condition received, and in its original packaging with any included accessories, manuals, and tags.

Starting a return

Email support@varietykart.com with your order number, the item you want to return, and the reason for the request. For damaged, defective, or incorrect items, include clear photos of the item, packaging, and shipping label. Please do not send an item back before receiving return instructions. The approved return destination may differ by product and supplier.

Damaged, defective, or incorrect items

Inspect your order when it arrives and contact us promptly if an item is damaged, defective, missing parts, or different from what you ordered. We will review the issue and provide an appropriate resolution, which may include replacement, refund, or other instructions.

Items that cannot be returned

For hygiene, safety, or legal reasons, opened personal-care products, opened cosmetics or fragrances, intimate goods, perishable goods, hazardous materials, gift cards, and items clearly marked final sale are not returnable unless they arrive damaged, defective, or incorrect. Customized or personalized items are also not returnable unless defective or incorrect.

Return shipping

If an item is damaged, defective, or incorrect, VarietyKart will provide instructions regarding return shipping. For other approved returns, the customer is responsible for return shipping and for using a trackable service. Original shipping charges are not refundable unless required by law or the return resulted from our error.

Refunds

We will notify you after the returned item is received and inspected. Approved refunds are sent to the original payment method, normally within 10 business days after approval. Your bank or card provider may require additional processing time. If more than 15 business days have passed since approval, contact us.

Exchanges and cancellations

The fastest way to obtain a different item is to return the eligible item and place a new order after the return is approved. Cancellation requests are not guaranteed because orders may be sent to a supplier for processing quickly. Contact us as soon as possible if you need to request a cancellation.

Nothing in this policy limits rights that cannot be excluded under applicable consumer-protection law.